We took our niece Hannah over to the Isle Of Wight recently for a third keeper for a day experience after she so enjoyed the previous two visits.
I confess to some apprehension about whether it would inevitably be rather predictable, offering little new - boring as teenagers are inclined to say.
But, as before, every aspect of the day was perfect, from our initial contact with reception through to everyone else at Seaview.
It would be remiss not to mention Charlotte and Fern, the 2 keepers who worked with Hannah who are just perfect ambassadors for you: supportive, knowledgeable and thoroughly nice.
Please pass on our thanks to everyone who made Hannah's day so special, especially to Charlotte and Fern.
On the way back we asked Hannah what was the best bit ' all of it ' came the immediate reply. Mark's out of ten? ' Eleven or Twelve ' the immediate response. Says it all really.
Lorraine and Kerry Paddison