This letter was kindly sent in from Marina & Stan Phipps from Longwell Green, Bristol. Each department received a copy of this letter - how wonderful that visitors take the time to sit down and write a positive letter of praise - letters like these really boosts staff moral and makes all the hard work worthwhile. Thank you Mr. & Mrs. Phipps for your positive up lifting letter.
" Dear Sirs,
Just got back from our usual holiday this time on the Isle Of Wight. As I am now elderly and need a walker to assist me, we were wondering where to go suitable. The waitress suggested Flamingo Park. Oh - Flamingos, ducks, once seen - not keen. However, she said very pleasant to walk around & plenty of seats. Hey-ho, somewhere to go.
But my golly we were delighted, Wow factor straight away on entering. So pleasant - the layout, the ducks, birds & animals, everything so interesting. Pleasant helpful staff. 1st class Cafe - everything.
Outstanding hygiene and love and care for the animals and visitors alike. We stayed hours and hours and will visit again at a later date. Truly 5 star on every level. A credit and great asset to the Isle Of Wight.
On relating such to other guests they visited and agreed. AMAZING."
Thank you,
Marina & Stan Phipps
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